Cancellation Policy
A full refund will be made if a cancellation occurs more than 48 hours before the scheduled tour less any prepaid tasting fees. Within 48 hours credit for a future tour for the full amount will be issued.

Full payment is required for all tours at the time of booking. A valid credit card is required. We accept Visa and MasterCard.

Pick up locations and times
We pick up at most hotels, B&Bs, Vacation Rentals, Airbnb, and campgrounds. Locations in and around Kelowna, West Kelowna, Vernon, Summerland, and Penticton are available for pick up
on full-day tours. Half-day tours will pick up only from Kelowna, West Kelowna, or Vernon. Please be ready 15 minutes before departure. The wine tour guide will phone you to notify you
of his or her arrival. Pick-up times and locations will be confirmed by text or e-mail the day before your tour. In certain circumstances, we will request to meet you at a central pickup point
that will be convenient for all parties.

Private Tours or Corporate /Bachelorette Tours
All our featured tours are public tours. Should your group require a more intimate experience please consider our private tours.

Guests in bachelorette parties are asked to wear appropriate attire and be respectful to other tour and winery guests. Certain wineries do not permit bachelorette groups.

The cost of lunch is NOT INCLUDED in the price of the tour. We will coordinate restaurant reservations which will be dependent on availability or your personal choice. Payment of meals
and beverages will be made to the restaurant. Guests will be responsible to communicate to the restaurant upon arrival any allergies or dietary restrictions. Alternately feel free to bring your lunch. Many wineries allow guests to consume their packed lunch perhaps with a choice bottle of wine. Make your party!

Tasting Fees
Tasting fees are included with all tours. There may be exceptions regarding premium wines or Ice wines. When in doubt consult your tour guide for greater clarification. Drinking Age The legal drinking age in British Columbia is 19. It is advisable to bring two pieces of ID should you be required to verify your age. No consumption of alcohol is allowed on the van as it is against the law.

To respect other guests’ sensitivities please do not smoke in the van. As well be considerate of other guests’ sensitivities to scents such as cologne or perfume. Dogs for this reason are not allowed in the van. If this remains an issue you may want to book a private tour where these restrictions are not applicable (except for smoking).

Unfortunately at this time, we are not wheelchair accessible.

Gift Vouchers
Gift vouchers are available for purchase here in various denominations redeemable for all offered tours.

Guest Behaviour
We will endeavor to provide an exciting fun-filled adventure. Accordingly, guests must responsibly conduct themselves. Should a guest become extremely intoxicated we reserve the right to dismiss the guest from the tour without a refund.

We reserve the right to change a tour at any time due to unforeseen circumstances. Your reservation assumes release of the operator from liability or any assumption of claims, risk, and indemnity.

Tour Guide gratuities are not included in the price of the tour. Many similar service occupations such as a waiter/waitress rely on such gratuities to supplement their income. Any gratuity is
greatly appreciated.